||Registration and Continental Breakfast
Conference chairperson opens the day with a preview of the conference program, the speakers and the information that will be covered.
Timothy Downs, Conference Director, Interwork Media Inc.
The Big Data Kaleidoscope: A Vision for Creating the Next Customer and Network
Robert Segat, Vice President, Business Solutions -- Telecom, Energy, Utilities, IBM
Executive Interview: Winning through Analytics: When Information Technology Connects the Business to Real-World Execution
This Executive Interview is designed to share the experience and insight from T-Mobile through its transformational journey with its information systems modernization program and the role analytics plays in defining business requirements.
- Probe the business case behind the strategy and where IT serves the needs of its broader user community
- How T-Mobile transforms data into ready-to-serve analytics capabilities
- Lessons to learn: How CIOs and IT organizations can position their resources to deliver executable insights
- Frank Bernhard, Director, Strategy Practice, Telecom Industry Sector, Deloitte Consulting
Jesse Lynch, Director, IT Development, T-Mobile
- Tom Nolting, Vice President, Billing and Revenue Assurance, Fairpoint Communications
Operational, Revenue & Margin Analytics: Presentations & Roundtable
Analytics is often equated with the business or marketing side of telecom, but reducing operational errors, optimizing revenue, and analyzing the margins of specific services is also key. This session will explore the operational and revenue side of analytics. The session experts will each present for 15 minutes followed by a 15 minute roundtable and audience Q&A.
- Utilizing Analytics to Drive Operational Effectiveness and Delight Customers
Dr. Ron Angner, Senior Vice President and Principal, TMNG Global
- Smart Margin Analytics: Why Bolting on a Margin Assurance Capability to an Existing Revenue Assurance System can Deliver Big Savings
Efrat Nissimov, Head of Product Marketing, Revenue Assurance, cVidya
- Dan Baker, Research Director, Technology Research Institute (Moderator)
Case Study: How C-Spire Delivers on the Promise of “Personalized Wireless Experience” with Analytics
C Spire’s goal is creating an optimum, personalized experience not available through any other wireless carrier. How does the company utilize data in its quest to “deliver a truly personalized wireless experience” that requires understanding what customers want and need.
Justin Croft, Manager, Campaigns and Promotions, C-Spire
Case Study: Nokia's Experience with Data Analytics
Review Nokia's three-year experience with using Big Data technologies to capture, manage and prepare telecom data for analysis.
Bill Eldredge, Sr. Product Manager, Customer Insight, Nokia
Social Network Analysis to Enhance Customer Experience
The world of social networking and the data that it produces are growing faster than most of us can comprehend. This new information source presents an opportunity to better understand customer sentiment, brand awareness, purchasing habits, and more. Not far behind is the growth of data within a service provider’s own network – including call detail, SMS and data transfer. Integrating, sharing, and leveraging social media data with traditional service provider data sources opens the door to a new world of telecom analytics. This workshop will examine the benefits of leveraging social media data sources and telecom analytics in a service provider environment.
John Myers, Vice President, Enterprise Management Associates
Networking Optimization: Preventing Valuable Insights from Dying in the Big Data Avalanche
Data is growing at an extreme rate, given the explosive rise of smart phones, tablets, sensors & M2M technology. As a result, communications service providers have an unprecedented opportunity to better understand how their networks are being utilized and how to better serve their subscribers. But while most enterprises think they know how promising their data is, the truth is, they don’t realize just how much value is hidden in the massive amounts of data they sit on. This session will explore how to effectively analyze data as it rolls in as well as the basic principles and theories of a successful big data analytics deployment. More specifically, it will demonstrate proven, end-to-end solutions that allow executives to make more timely business decisions that reduce operating costs and deliver rapid ROI.
Sanjay Kalra, Vice President, Product Management, Guavus
Big Data Drivers: Why Hadoop will be Part of Telecom’s Analytics
The use of big data techniques has exploded recently and seems to be touching every industry - from defense to consumer sales to telecommunications. This presentation will explore why this is happening now as well as discuss use cases relevant to the telecommunications industry. Mobile call records, sensor data, social media, clickstreams are all data sources that present rich opportunities for improving revenue and optimizing costs. Within the telecommunications industry, there are a growing number of organizations considering Hadoop as a way to unlock the value previously hidden deep in data to improve decision-making and gain a competitive edge. This session will also discuss the requirements for an enterprise-grade Hadoop platform that many in the industry are using, evaluating and looking to utilize.
Keys Botzum, Senior Technologist, MapR Technologies
The Role of Real Time Analytics in the Software-Defined Networking Environment
Real time analytics is impacting every aspect of business, and nowhere are the possibilities more exciting than in the world of next-generation networks. Software-Defined Networking (SDN) – almost certainly the “hottest” topic in networking today – will allow information-based intelligence to create efficiencies and drive significant and previously unavailable reductions in network capital and operating costs, while pushing revenue and service monetization possibilities to new heights. Real time analytics and SDN will allow Communications Service Providers to extract significantly more value from their large network, network operations, and infrastructure investments. This session discusses the powerful role that real time analytics will play in the Software-Defined Networking environment of the future, focusing on means and potential to improve network optimization, planning, service pricing and assurance processes and impacts.
Chris Janz, Ph.D. Vice-President, Market Development, Ciena
Will Hakes, PhD – Co-Founder and CEO, Link Analytics
How Quantum Computing will Change Telecom Forever
With the coming advent of Quantum Computing, data transmission speeds will instantly be quadrupled, and data analysis will be possible in a literal square root of time. In the past couple of years alone, scientists have made huge advances in bringing Quantum Computing closer to reality. Forget Os and 1s and standard binary operations -- qubits in states of superposition will soon allow Quantum Computers to hyper-encode data, use algorithms to search faster, and slice through even 2048-bit encrypion in minutes. With these forthcoming machines being able to literally create new multitasking power as needed, we're on the brink of an industry transformation.
Konstantinos Karagiannis, Principal Consultant, Ethical Hacking Center of Excellence (EHCOE), British Telecom (BT)
The Business Optimization Challenge: Presentations & Roundtable
The value created by business and operational optimization has proven itself over the past decade, and the arrival of big data platforms and vendor specialists is having an impact. This panel will discuss a broad spectrum of applications across revenue assurance, fraud management, and usage analytics. The session experts will each present for 15 minutes followed by a 30 minute roundtable and audience Q&A.
- Big Data, Big Results: Case Studies in Operations & Customer Analytics
Jacob Howell, Director of Revenue Assurance & Fraud Solutions, TEOCO Corporation
- Common Sense Approaches to Usage Analytics
David West, Executive Vice President, Equinox Information Systems
- Analytics on Web Infrastructure to Protect Web Ordering and Payment Transactions
Jim Marsh, Leading Transformation Consultant, Wipro Technologies
- Dan Baker, Research Director, Technology Research Institute (Moderator)